Irevna has a three-level business continuity plan (BCP) to ensure the continuance of services to its clients under unforeseen circumstances. This is complemented by a disaster recovery plan (DRP) which mandates a series of steps depending on the type of disaster to ensure the availability of IT services. The plan is well delineated to effectively respond to disaster events at different levels, and is periodically tested based on relevant scenarios. The diagram below illustrates Irevna's scenario-based BCP.

Furthermore, Irevna associates document each delivery role, highlighting responsibilities, client details, nature of the project, key deliverables and other notable issues. The document plays a major role when work is transitioned to a new associate. It is mandatory for each team member to update the role document at least once a month. This, in turn, is reviewed and signed off by the team lead. When an associate leaves a role, he or she is expected to spend enough time with the new associate to effectively transfer knowledge, based on the role document.